NO| CONTENTS| PAGE
1| INTRODUCTION| you
2| OBJECTIVE| 2
3| QUESTION| three or more
4| ANSWER| 4 -- 8
5| CONCLUSION| being unfaithful
Management is described as the process of environment and achieving goals through The setup of some basic management function. These function include preparing, Organization, leading and controlling. By using these key tools, Wong Loh manager of Andy's chicken breast restaurant can run the restaurant better and effectively. In this case Wong Loh received several issues from customers about slow service right up until Customer numbers were enhance. So , like a restaurant administrator Wong Loh take steps to enhance service and run the restaurant better.
The objective of this matter is Wong Loh manager of Andy's chicken Restaurant receive a few complaints from customer about slow support and how to Improve and resolve this problem. Simply by planning properly, one can devise a proposal pertaining to Organizational actions necessary to reach due goals. During method, one need to Address a couple of straight forward inquiries:
1 . What does the manager need to do to run the restaurant better? 2 . What are the best alternatives?
3. Which usually factors can help or delay the business in reaching the goals?
A Manager's Situation
Restaurant managers work in many of the most glamorous, fascinating environments imaginable. Being a cafe manager is known as a lifestyle, not only a job, most successful surroundings. Andy's chicken restaurant in Petaling Jaya, Malaysia, is among the many fast-food chains in Malaysia that serves toast chicken, casse-cro?te, salads, beverages and part orders. The prices are fair and inexpensive. For the past couple of weeks, Wong Loh, the manager of the cafe, has received a lot of complaints from customers regarding slow assistance. Although Loh did not desire to compromise the quality of the meals, he required to increase service speed, particularly during the busy lunch hour. Furthermore, competition coming from nearby eating places has become more intense. Loh noticed that he was faced with a serious problem when he found out that customer figures were lessening. How could he run the restaurant better? Put your self in Loh's place.
A manager's most basic responsibility is always to focus persons toward performance of work activities to achieve wanted outcomes. A manager wears many hats. Not only can be described as manager a team leader, but she or he is also a adviser, organizer, supporter, coach, difficulty solver, and decision machine вЂ” most rolled as one. All managers at all levels of every firm perform these kinds of functions, nevertheless the amount of time a manager consumes on each one particular depends on both the level of administration and the particular organization. In these case, Wong Loh, the manager of the restaurant, have to play certain roles to be able to increase the amounts of customer and run the restaurant better. In this situation, if I am just in Loh's place, I will take several responsibility to own goal with the restaurant. Many ways to achieve the goals are:
* Retain the services of more personnel
In the restaurant, staff are more important to run the restaurant. In case the employees insufficient hire even more good personnel for quickly service. They can do their particular work easy and can take care of the customers a restaurant director may be responsible for hiring fresh staff and terminating undesirables, especially for the front of the house. В Kitchen positionsВ may end up being filled by head gourmet, rather than standard manager.
5. Training automobile
It does not matter when a...